Support customers in their language
The widget adapts to your visitors' browser language. The AI responds in the same language as the customer, even when your documentation is in English.
6 Languages Supported
EN
English
FR
French
ES
Spanish
DE
German
IT
Italian
PT
Portuguese
Auto-detects browser language
Language barriers hurt customer experience
When your widget only speaks English, international customers feel like second-class citizens. They struggle to explain their issues, misunderstand responses, and often give up entirely. You're losing revenue from non-English markets.
Automatic language detection
Browser detection
The widget automatically detects your visitor's browser language and displays the interface in their preferred language.
Browser: fr-FR
Widget: French
Customer writes in their language
Visitors type their questions in their native language. No need to translate or struggle with English.
¿Cómo puedo cambiar mi contraseña?
AI responds in the same language
Even if your knowledge base is in English, the AI translates its response to match the customer's language. Cross-language RAG in action.
Para cambiar su contraseña, vaya a Configuración → Cuenta → Cambiar contraseña...
Translated from docs/settings.md
Speak your customers' language
6 languages supported
English, French, Spanish, German, Italian, and Portuguese. More languages coming soon.
Auto-detection
Widget language automatically matches visitor's browser language. Zero configuration needed.
Cross-language RAG
AI finds answers in your English docs and responds in the customer's language. No need to maintain docs in 6 languages.
Language override
Admin can force a specific language in widget settings, useful for region-specific pages.
Consistent translations
UI strings are professionally translated, not machine-translated. Natural, fluent interface in every language.
Team visibility
Dashboard shows conversation language. Agents can filter by language to handle their region.
6
Languages
Auto
Detection
EN→X
Cross-language AI
100%
UI translated
Global support, local feel
Without Resply
- English-only widget for everyone
- Customers forced to write in English
- Maintain docs in multiple languages
- Generic, impersonal experience
- Lost international customers
With Resply
- Interface in visitor's language
- Write in any supported language
- English docs, AI translates responses
- Feels native to each market
- Welcome visitors from 6+ countries
Why teams love this feature
Built for teams who want to deliver exceptional support without the overhead.
- Increase conversion in international markets
- Reduce language barriers for non-English speakers
- One knowledge base, 6 languages automatically
- Professional UI translations, not machine-generated
- Automatic detection, zero configuration
- Filter and assign conversations by language
Common questions
Currently: English (EN), French (FR), Spanish (ES), German (DE), Italian (IT), and Portuguese (PT). We're adding more languages based on customer demand.
No! You can keep your documentation in English. When a customer asks a question in Spanish, for example, the AI finds the answer in your English docs and responds in Spanish.
The widget checks the visitor's browser language setting (e.g., 'fr-FR' for French). If it matches a supported language, the widget displays in that language automatically.
Yes, you can override the auto-detection in widget settings. Useful if you have region-specific landing pages (e.g., your German marketing page should always show the German widget).
Yes! All UI strings are professionally translated by native speakers, not machine-translated. The AI-generated responses use advanced translation models for natural, contextual translation.
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