Resolves 80% of your tickets automatically using your existing documentation
Powered by GPT-4o mini, our AI agent understands context, follows your rules, and responds in your brand voice.
$0.006
per ticket
<3s
response time
80%
auto-resolved
24/7
available
Simple to get started
Index your docs
Your documentation is converted to vector embeddings
Customer asks
A question comes through the chat widget
AI searches
Finds the most relevant passages from your knowledge base
Generate answer
GPT-4o mini creates a natural, accurate response
Confidence check
Score determines: auto-send, draft, or escalate
Everything you need
Confidence Scoring
Every response gets a confidence score. Set thresholds for auto-send, human review, or escalation.
Custom Rules
Define specific instructions: 'Never mention competitor X' or 'Always suggest upgrade for feature Y'.
Tone Settings
Professional, friendly, casual, or custom. The AI adapts to match your brand voice perfectly.
Language Detection
Automatically detects customer language and responds in the same language.
Why teams love this feature
Built for teams who want to deliver exceptional support without the overhead.
- Reduce response time from hours to seconds
- Free your team to handle complex issues
- Consistent answers based on your documentation
- Scale support without scaling headcount
- Improve customer satisfaction with instant help
- Track knowledge gaps to improve your docs
Ready to automate your support?
Join hundreds of teams using Resply to resolve 80% of tickets automatically.
Start free trial