See exactly how much AI is saving you
Revenue saved, volume trends, top topics, and knowledge gaps—all in one dashboard.
$2,847
Savings vs. Intercom
82%
AI Resolution Rate
1,234
Total Conversations
2.3s
Avg. Response Time
Top Topics
Flying blind on support performance
You don't know if support is improving or getting worse. No visibility on response times, resolution rates, or customer satisfaction. You can't justify your team's impact or identify where to focus next.
Data that drives decisions
Automatic tracking
Every conversation is automatically tracked with response times, resolution status, topics, and satisfaction scores. No manual tagging required.
ROI calculator
See exactly how much you're saving compared to per-resolution AI pricing. Resply calculates your savings based on actual conversation volume.
$2,847
saved this month
Compared to $0.99/resolution at Intercom
Topic analysis
Automatically categorize conversations by topic to spot trends. Identify the most common issues and gaps in your knowledge base.
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Weekly summaries
Get a weekly email digest with key metrics, trends, and actionable insights. Stay informed without checking the dashboard daily.
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Know your numbers
Revenue Saved
Calculate exactly how much money AI is saving based on ticket volume and cost.
Volume Charts
Track ticket volume over time, by channel, and by resolution type.
Top Topics
Discover what customers ask about most. Prioritize documentation updates.
Knowledge Gaps
Find questions the AI couldn't answer well. Improve your knowledge base.
Weekly Summary
Get an AI-generated summary of support trends delivered to your inbox.
Export Data
Download reports as CSV for further analysis in your tools.
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metrics
ROI
tracking
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summaries
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From guessing to knowing
Without Resply
- No idea if support is improving
- Can't prove ROI to leadership
- Don't know what customers ask about
- Gaps in docs go unnoticed
- Check dashboards constantly
With Resply
- Real-time performance metrics
- Clear cost savings dashboard
- Automatic topic categorization
- Gap detection shows what's missing
- Weekly summaries to your inbox
Why teams love this feature
Built for teams who want to deliver exceptional support without the overhead.
- Prove the ROI of AI support to stakeholders
- Identify trends and seasonal patterns
- Discover documentation gaps proactively
- Make data-driven decisions about support
- Track team and AI performance over time
- Get insights delivered weekly to your inbox
Common questions
We compare your actual costs with Resply to what you'd pay with per-resolution pricing (like Intercom's $0.99/resolution). The savings are calculated based on your real conversation volume.
Response time, resolution rate, AI vs human resolution, conversation volume, topics, SLA compliance, NPS scores, and CSAT ratings. All tracked automatically without manual tagging.
Yes, you can export all metrics to CSV for further analysis or reporting. The export includes conversation-level details and aggregated metrics.
Our AI analyzes conversation content to automatically assign topics. You can see which topics are most common and identify trends over time.
Key metrics comparison vs previous week, top topics, notable trends, knowledge base gaps detected, and actionable recommendations.
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