Conversations
A powerful inbox built for support teams
Everything you need to manage conversations: search, filters, assignment, tags, notes, and templates.
Instant
search results
Unlimited
conversation history
Custom
filters & views
Real-time
updates
Capabilities
Everything you need
Assignment
Assign conversations to team members manually or with auto-routing rules.
Tags
Organize with manual tags or AI-generated auto-tags based on content.
Internal Notes
Leave private notes for your team. Customers never see them.
Canned Responses
Type / to insert templates. Save time on repetitive answers.
SLA Tracking
Set response time targets and track SLA compliance.
CSAT Ratings
Collect customer satisfaction ratings after conversations.
Benefits
Why teams love this feature
Built for teams who want to deliver exceptional support without the overhead.
- Never lose track of a conversation
- Find any message with powerful search
- Collaborate with internal notes
- Speed up responses with templates
- Track team performance with SLA
- Measure satisfaction with CSAT
14-day free trial
Ready to automate your support?
Join hundreds of teams using Resply to resolve 80% of tickets automatically.
Start free trial