Changelog

Stay up to date with the latest features, improvements, and fixes.

March 2026

Screen Recording for Customers

New

Customers can now record their screen directly in the chat widget. No extension needed.

AI Confidence Threshold Settings

New

Set custom confidence thresholds for auto-send, draft, or escalate behaviors.

Improved Widget Load Time

Improvement

Widget now loads 40% faster with optimized bundle splitting.

February 2026

Public Roadmap with Voting

New

Share your product roadmap and let customers vote on features.

Slack Integration

New

Get real-time notifications in Slack when new conversations start.

Fixed Widget Shadow DOM Styling

Fix

Resolved an issue where some CSS variables weren't properly scoped.

January 2026

Aurora Gradient Themes

New

Beautiful animated gradient backgrounds for your widget.

Webhook Event: conversation.rated

New

New webhook event fires when a customer rates a conversation.

Better Mobile Responsiveness

Improvement

Widget now adapts better to mobile screen sizes.

December 2025

Knowledge Base File Upload

New

Upload PDF, DOCX, and other file types to your knowledge base.

Team Member Invitations

New

Invite team members via email with secure token-based links.

AI Response Streaming

Improvement

AI responses now stream in real-time for a better user experience.

November 2025

Resply Launch

New

We're live! AI-powered customer support for growing businesses.