Changelog
Stay up to date with the latest features, improvements, and fixes.
March 2026
Screen Recording for Customers
NewCustomers can now record their screen directly in the chat widget. No extension needed.
AI Confidence Threshold Settings
NewSet custom confidence thresholds for auto-send, draft, or escalate behaviors.
Improved Widget Load Time
ImprovementWidget now loads 40% faster with optimized bundle splitting.
February 2026
Public Roadmap with Voting
NewShare your product roadmap and let customers vote on features.
Slack Integration
NewGet real-time notifications in Slack when new conversations start.
Fixed Widget Shadow DOM Styling
FixResolved an issue where some CSS variables weren't properly scoped.
January 2026
Aurora Gradient Themes
NewBeautiful animated gradient backgrounds for your widget.
Webhook Event: conversation.rated
NewNew webhook event fires when a customer rates a conversation.
Better Mobile Responsiveness
ImprovementWidget now adapts better to mobile screen sizes.
December 2025
Knowledge Base File Upload
NewUpload PDF, DOCX, and other file types to your knowledge base.
Team Member Invitations
NewInvite team members via email with secure token-based links.
AI Response Streaming
ImprovementAI responses now stream in real-time for a better user experience.
November 2025
Resply Launch
NewWe're live! AI-powered customer support for growing businesses.