Everything you need to automate customer support

Built for teams who want to spend less time on repetitive tickets.

AI Agent

Answers 80% of tickets using your docs. Confidence scoring, custom rules, and tone settings.

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Chat Widget

Embeddable widget, 20KB, works everywhere. Shadow DOM isolation, streaming responses.

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Screen Recording

Customers record their screen in one click. No extension needed. No Loom.

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Knowledge Base

Import URL, text, PDF. Automatic chunking and vector search for accurate answers.

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Conversations

Full inbox with assignment, tags, SLA tracking, and canned responses.

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Insights

Revenue saved dashboard, volume charts, top topics, and knowledge gaps.

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Widget Portal

News, public roadmap with voting, and help center built into the widget.

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Appearance

35+ customization options. Aurora gradients, custom fonts, and CSS override.

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Team

Invite members, assign roles, and manage permissions for your support team.

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Integrations

Slack, Discord, Zapier, webhooks, and REST API for custom workflows.

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Proactive Messages

Auto-popup based on page URL, time on page, or exit intent.

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Templates

Type / to insert canned responses. Shortcuts, categories, and usage tracking.

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