16 features • 50+ integrations

Everything you needto automate customer support

Built for teams who want to spend less time on repetitive tickets.

Live

AI Agent

Answers 80% of tickets using your docs. Confidence scoring, custom rules, and tone settings.

80%

tickets resolved

<2s

response time

24/7

availability

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6 Languages

Widget supports EN, FR, ES, DE, IT, PT. Auto-detection. AI responds in customer's language.

PDFURLTXTMD

Knowledge Base

Import URL, text, PDF. Automatic chunking and vector search for accurate answers.

6 features

Communication

Chat Widget

20KB widget, 6 languages, email verification. Shadow DOM isolation, streaming responses.

Email Integration

Connect Gmail/Outlook. Send emails from your domain. Replies sync to dashboard.

Screen Recording

Customers record their screen in one click. No extension needed. No Loom.

Conversations

Reply, Note, Mail tabs. AI suggestions, agent toolbar, and hand back to AI.

Widget Portal

News, public roadmap with voting, and help center built into the widget.

Proactive Messages

Auto-popup based on page URL, time on page, or exit intent.

5 features

Productivity

SLA Tracking

Response time rules by category. Real-time timers. Breach alerts and metrics.

NPS Surveys

In-widget NPS after resolution. 0-10 scale with comments. Dashboard and trends.

Insights

Revenue saved, SLA metrics, NPS scores, volume charts, and knowledge gaps.

Team

Invite members, assign roles, and manage permissions for your support team.

Templates

Type / to insert canned responses. Shortcuts, categories, and usage tracking.

2 features

Customization

Appearance

35+ customization options. Aurora gradients, custom fonts, and CSS override.

Integrations

Slack, Discord, Zapier, webhooks, and REST API for custom workflows.

14-day free trial

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