Knowledge Base

Feed your AI agent with your existing documentation

Import from URLs, paste text, or upload files. We handle the rest—chunking, embedding, and vector search.

📚
Knowledge Base
44 sources
🔗

docs.example.com

24 pages indexed

📄

product-guide.pdf

12 pages indexed

📝

FAQ Snippets

8 pages indexed

The Problem

Your docs are trapped in silos

You have great documentation, but it's scattered across Notion, Google Docs, and help center articles. Your AI can't access it, your team can't find it quickly, and customers get inconsistent answers.

Docs scattered across 5+ tools
AI can't access your knowledge
Outdated info leads to wrong answers
How it works

Simple to get started

1

Add sources

Paste URLs, text, or upload PDF/DOCX files

featureKnowledgeBase.visual.exampleUrl
featureKnowledgeBase.visual.examplePdf
featureKnowledgeBase.visual.exampleText
2

Auto-chunking

Content is split into semantic chunks

featureKnowledgeBase.visual.chunkedVectors

3

Vector embedding

Each chunk is converted to vectors

🔍

Top matches

Password Reset Guide94%
Account Security FAQ78%
Login Troubleshooting65%
4

Ready to search

AI finds relevant passages instantly

featureKnowledgeBase.visual.exampleAnswer

featureKnowledgeBase.visual.source: docs/settings.md

Capabilities

Your docs, ready for AI

URL Import

Paste any URL and we'll crawl and index the content automatically.

Text Import

Copy-paste documentation, FAQs, or any text content directly.

File Upload

Upload PDF, DOCX, TXT, CSV, or Markdown files.

Re-sync

Update your knowledge base with one click when docs change.

Test Search

Test queries against your knowledge base before going live.

Chunk Management

View, edit, or delete individual chunks for fine-grained control.

5

file types supported

<60s

to index a URL

99.9%

retrieval accuracy

featureKnowledgeBase.stats.unlimitedValue

sources on Growth+

From scattered to searchable

Without Resply

  • Docs scattered across Notion, Google, etc.
  • AI makes up answers without context
  • Manual copy-paste to update
  • Can't search across file types
  • No way to test AI accuracy

With Resply

  • One unified knowledge base
  • AI grounded in your actual documentation
  • Auto-sync from URLs keeps it fresh
  • Search PDFs, Markdown, text together
  • Test queries show matched sources
Benefits

Why teams love this feature

Built for teams who want to deliver exceptional support without the overhead.

  • No manual data entry—import your existing docs
  • AI learns from your specific knowledge
  • Answers are always grounded in your documentation
  • Easy to keep up-to-date with re-sync feature
  • Test before you deploy with search preview
  • Works with any documentation format
FAQ

Common questions

We support URLs (websites, docs sites), PDF files, Markdown files, plain text, and HTML. You can also paste text snippets directly for quick FAQs.

Paste a URL and we'll crawl all linked pages on the same domain. You can resync anytime to update the knowledge base when your docs change.

Most sources are indexed in under 60 seconds. Large doc sites with hundreds of pages may take a few minutes. You can use the knowledge base immediately while new sources index.

Yes! Use the 'Test Query' feature to ask questions and see which knowledge base sources the AI retrieves. This helps you identify gaps in your documentation.

Unlike keyword search, semantic search understands meaning. If your docs say 'change password' but a customer asks 'reset credentials', the AI still finds the right answer.

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