Make the widget truly yours with 35+ customization options
Colors, gradients, fonts, bubble styles, and more. Match your brand perfectly.
Widget Customization
Primary Color
Widget Position
Preview
Generic widgets look out of place
Default chat widgets stick out like a sore thumb on your beautifully designed website. They use their own colors, fonts, and style that clash with your brand. Visitors notice, and it feels unprofessional.
Make it yours in minutes
Choose your colors
Pick a primary color that matches your brand. The widget header, buttons, and accents all update instantly in the live preview.
Primary Color
Customize the launcher
Choose icon style, position (left or right), add a greeting bubble, and set whether it opens on hover or click.
Add your branding
Upload your logo, set a custom welcome message, and choose fonts that match your site. The widget feels native to your brand.
Company Logo
Uploaded
Welcome message
"Hi! How can we help you today?"
Preview and publish
See your changes in real-time before going live. Toggle between light and dark mode, test on mobile, then publish with one click.
Every detail, your way
Color Customization
Primary, background, text colors. Supports dark and light modes.
Aurora Gradients
Beautiful animated gradients for a modern, premium look.
Custom Fonts
Use system fonts or load your own custom web fonts.
Bubble Styles
Round, square, pill, or custom border radius for the launcher.
Theme Presets
Start with 5 pre-built themes and customize from there.
Custom CSS
Full CSS override for pixel-perfect customization.
35+
options
5
presets
Live
preview
CSS
override
From generic to on-brand
Without Resply
- Default blue that clashes with your site
- Generic chat bubble icon
- "Powered by X" footer
- CSS conflicts with your site
- No idea how it looks until deployed
With Resply
- Your brand colors everywhere
- Custom launcher with your style
- White-label on Scale plan
- Shadow DOM isolation
- Live preview before publish
Why teams love this feature
Built for teams who want to deliver exceptional support without the overhead.
- Match your brand identity perfectly
- No design skills required with presets
- See changes in real-time with live preview
- Full control with custom CSS
- Dark mode support built-in
- Consistent experience across all pages
Common questions
Over 35 options including colors, fonts, launcher style, position, greeting messages, avatar, and more. You can also inject custom CSS for pixel-perfect control.
Yes! The customization panel includes a live preview that updates as you make changes. Test on desktop and mobile views before publishing.
Yes, you can set the widget to light mode, dark mode, or auto-detect based on the visitor's system preference. Colors adapt automatically.
Yes, on the Scale plan you can white-label the widget completely. Remove all Resply branding and make it 100% yours.
You can inject custom CSS that applies to the widget. The widget uses Shadow DOM, so your site's CSS won't affect it (and vice versa), but you can override specific styles.
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